Leasing Tip of the Day: When the National Says “No”

Hearing “no” from a national retailer? It happens. When they give you a clear reason why they’re not interested, thank them for their feedback, learn from it, and move on. There’s no need to follow up in six months unless their circumstances or criteria change.

Here’s the real value in that “no”: always ask why. A quick, “Can I ask what didn’t work for you about my site?” can reveal invaluable insights. This feedback helps you refine your approach, understand what similar tenants are looking for, and make your next pitch even stronger.

Take each “no” as a lesson—it’s one step closer to that next “yes”!