1. Panera working on many new customer-focused initiatives in store and will be redesigning most stores to accommodate – mobile to go, kiosk ordering, huge uptick in sales on mobile to go
2. 7-11 will have most if not all stores grab and go- no cashiers within 12 months
3. Social currency- when an influencer goes into a Brand (aka retailer) and pay for merchandise with the numbers of “shares” they got while posting in the store (visual – my head exploding)
4. Mall owner in Dubai- “we don’t call our Brands tenants – they are our partners” and this mall does over 650 events per year at their mall!
5. Prediction made (by I’m not sure who – my brain is tired) 70% of all retailers in bricks and mortar will have some kind of FB (food beverage) added to them in next few years (Think RH, Polo, etc)
6. DSW adding nail salons
7, Neighborhood Goods looking for 7-8 new locations and is thrilled by Landlord interest
8. There are hundreds and hundreds of DNB’s (digital native brands, prior were called direct to consumer- we call it online retailers) These DNB’s are currently actively engaging in pop-ups and are seeing sales surges!
ShopTalk kept all speakers at 8 min each or 20min – if the speakers went over they CUT THEIR MICs!
