Leasing Tip of the Day: Radio Silence…and what to do about it
Humor trumps anger (and nagging). A few times in my career, I have found where professionals in a deal have gone radio silent and I need them to call me back to get a deal back on track or finished. No amount of voicemails or emails seems to help. I turn to my favorite method of getting their attention… COOKIES! I call Cookies by Design and I put creative messages on the cookies such as “please call me”, “(their company name) is #1!”, etc. Inevitably, within 20 minutes of getting the cookies, they call and VOILA! The deal is back on track! Last week, I was speaking to a client and she mentioned she was having a hard time getting a deal moved ahead because of an attorney who had an overwhelming workload. He had apologized many times but to no avail… the lease wasn’t getting done. I shared my cookie scheme; She loved it! She sent cookies that same day and you’ve prob guessed by now that it worked like a charm. The lease is now signed!! She liked the cookie idea so much, she has since sent 11 bouquets and 10 have responded!!! What ideas have you used to get someone’s attention? Humor works every time! It’s not personal that they are not getting back to you. They are distracted, busy, and most likely overwhelmed. Do something […]